We have many years of experience working with businesses that use our mystery shopping services to improve and maintain customer service levels. Along with projects in the UK, we have worked with clients in Europe and Australia.
We are a mystery shopping company who focus on how businesses, both large and small, can understand and respond to the needs of their customers.
Do you know where your customers are heading?
We pride ourselves on the high quality of our work, our attention to detail and a personal service that many other mystery shopping companies cannot provide. We are confident that we can deliver the very best possible mystery shopping solution for you.
Making mystery shopping work for you
At Blue Apple we know about customer service. We want to make sure that your company is giving out the right message, because the important contact points you have with your customers are on the telephone and face to face.
You may already have a procedure in place that your employees adhere to but we can monitor exactly how well your customers are being received. By making regular telephone calls or visits we can tell you how good a service your potential customers are getting.